Legal

These terms of use are a legal contract between IQBa LLC and “you”. The Terms explain how you are permitted to use the services provided by and through our platform and website(s) and any software that IQBa LLC provides to you for download or use. These Terms also govern your use of all the text, data, information, software, graphics, proprietary content and more, that we may make available to you, as well as any services we may provide through this Site.

USING THE SERVICES INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THE SERVICES.

Please read the Terms of Service, including any document referred to in these Terms of Service, for the complete picture of your legal requirements. 

Please read the Terms of Service, including any document referred to in these Terms of Service, for the complete picture of your legal requirements.

1. Your Acceptance and Contractual Relationship

By using the Services, you represent and warrant that you are of age under the laws of your jurisdiction and/or lawfully able to enter into contracts. If you are not legally able to enter into contracts, you may not use the Services at any time or in any manner.

If you are entering into these Terms on behalf of a business entity or organization, you represent and warrant that you have the legal authority and capacity to bind such business entity or organization. If you are not authorized nor deemed by law to have such authority, you assume sole personal liability for the obligations set out in these Terms.

2. Payments, Subscriptions and Cancellations

Please note that if you are under paid-subscription services with us, in the event we change the price for the services which you have previously agreed to pay or if we substantially change the services you are paying for, we will also notify you of such changes. Any changes will become effective after your then-current subscription expires or terminates. If you do not agree with such changes and you communicate this to us in accordance with the notification, we will not automatically renew your subscription even if you previously agreed to automatic renewal for payment.

3. Users

(a) Visitors may browse the Site in accordance with these Terms but will not have full access to the Services without first becoming “Registered Users.”


(b) In order to access certain features of the Services you will be required to become a Registered User. A “Registered User” is a User who has registered an account with us (your “Account”). As a Registered User you choose what information you may make public or showcase. By registering as a User you represent that you are not barred from using the Services under these Terms.

(c) In registering for the Services, you agree to provide true, accurate, current and complete information about yourself as prompted by the Services’ registration form (the “Registration Data”); and  maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You agree that all notices and communications between Us will be sent to the email address You provide. If you provide any information that is untrue, inaccurate, not current or incomplete, or IQBa has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, IQBa has the right to suspend or terminate your Account and refuse any and all current or future use of the Services (or any portion thereof) for breach. You agree not to create an Account using a false identity or information. You agree not to register for an Account on behalf of an individual other than Yourself, or register for an Account on behalf of any group or entity unless you are authorized to bind such person, group, organization, or entity to these Terms. By registering another person, group, organization, or entity you hereby represent that you are authorized to do so.

(d) When You register for the Services, You will choose a login and password. You may use the Services or modify Your Content and data only through such login and password. You are entirely responsible for maintaining the confidentiality of Your password and for any and all activities which occur using Your credentials and/or under your Account. IQBa reserves the right to establish an Account verification process to verify the account and/or any information provided. You agree to immediately notify Us of any unauthorized use of Your Account. IQBa hall be entitled to monitor your username and password and, at its discretion, require you to change it. If you use a username and password that IQBa considers insecure or inappropriate, IQBa will be entitled to require this to be changed and/or terminate your Account.

4. Services

At the time of initial registration, you will select from the list of Available Services the service plan you wish to subscribe to. IQBa reserves the right to refuse to provide you with any Services for non-payment. Despite our uptime guarantee, IQBa also reserves the right to discontinue access to the Services for regular and emergency maintenance as required. You may request Additional Services at any time, provided that you agree to pay the then-current fees for such Additional Services. 

For as long as you agree to these Terms and abide by them, you may use the Services. These Terms apply to all Users of the Service, including Visitors and Registered Users, who are also contributors of User Content. The Services are licensed, not sold, to you. 

(a) Grant of a Limited License. The Services are protected by copyright laws throughout the world. Subject to your agreement, and continuing compliance with these Terms, and any other relevant IQBa policies, IQBa grants you a non-exclusive, non-transferable, non-sublicensable, revocable limited license subject to the limitations below to use the Services and/or download, and use a copy of any Apps or client-software on a device or computer that you own or control and to run such copy solely for your own internal business or individual purposes only. You agree not to use the Services for any other purpose.

(b) Restrictions. You may not:

  • Decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law;
  • Link to, mirror or frame any portion of the Services except as expressly permitted by IQBa;
  • Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services;
  • Attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.


 

Privacy Notice

This Privacy Notice applies to the US residents and describes how IQBa, our affiliates, and service providers collect, use, and disclose information. This Notice also provides you with information about your choices and rights regarding your personal information.


Information You Provide

In order to access or use certain portions of the Site or Services, or enjoy the full functionality of the Site or Services, or otherwise in conducting business with us or seeking to conduct business with us, you may be prompted to provide certain personal information to us in the following ways:


  • Persons who subscribe to the Services will be prompted to provide their name, their address, their e-mail, their phone number, and any other necessary billing information.
  • Persons who complete registration forms to sign up for membership on the Site will be prompted to provide their e-mail address.


This personal information is necessary to enter into a contract with us to provide our Services to you, and failure to provide any information may result in our inability to provide the Services or products requested.


Use of Personal Information

We may use your personal information as permitted or required by law, and for the following business purposes:


  • provide you with Services you have subscribed for, or otherwise requested;
  • provide you with documentation or communications which you have requested;
  • provide after-sales support;
  • correspond with users to resolve their queries or complaints;
  • operate, evaluate, maintain, improve and develop the Site


HIPAA Compliance Plan

Objective: Ensure that our software company complies with all HIPAA regulations to protect patients’ Protected Health Information (PHI).

1. Risk Assessment

We conduct a thorough risk assessment to identify and mitigate potential vulnerabilities in our systems and processes. This includes:

  • Identifying vulnerabilities in PHI security.
  • Evaluating the potential impact of each identified vulnerability.
  • Developing a mitigation plan to address the identified risks.

2. Policies and Procedures

We developed and documented policies and procedures that complied with HIPAA requirements, including:

  • Data Security Policy: Defines how PHI should be handled.
  • Backup and Recovery Procedures: Establishes how to regularly back up and recover PHI.
  • Data Retention Policy: Defines how long PHI should be retained and how to securely dispose of it when no longer needed.

3. Staff Training

We provide ongoing training programs to keep staff updated on best practices and changes in HIPAA regulations. This includes:

  • Regular HIPAA training.
  • Security incident simulations.

4. Access Control

We implement strict access controls to ensure that only authorized personnel can access PHI. This includes:

  • Multi-Factor Authentication (MFA).
  • Identity and Access Management (IAM).

5. Data Encryption

Ensure that PHI is encrypted both in transit and at rest using secure protocols and algorithms, such as:

  • TLS/SSL for encryption in transit.
  • AES-256 for encryption at rest.

6. Business Associate Agreements

Review and sign agreements with all business associates handling PHI, ensuring they also comply with HIPAA. This includes:

  • Reviewing contracts to include HIPAA compliance clauses.
  • Conducting periodic audits of business associates.

7. Monitoring and Auditing

Implement continuous monitoring systems and conduct regular audits to detect and respond to unauthorized access or suspicious activities. This includes:

  • Continuous monitoring tools.
  • Internal and external audits.

8. Incident Response Plan

We develop an incident response plan to manage any data breach quickly and effectively. This includes:

  • Forming an incident response team.
  • Establishing notification procedures for authorities and affected patients.

9. Review and Update

Regularly review and update our policies and procedures to ensure they remain effective and compliant with current regulations. This includes:

  • Periodic reviews of policies and procedures.
  • Adapting to changes in HIPAA regulations.

10. Documentation

Maintain detailed documentation of all activities related to HIPAA compliance, including:

  • Detailed records of risk assessments, training, audits, and incident responses.
  • Ensuring documentation is easily accessible for audits and internal reviews.

   

HIPAA Mitigation Plan
HIPAA Incident Response Plan